The Technology Sales Representative is responsible for managing a territory of existing clients and prospects. The Technology Sales Representative is responsible for sales within the territory including lead follow-up, account planning, call preparation, the call, and all post call follow up. The Technology Sales Representative owns clients & prospects within an assigned vertical market and geographical region and sells all Officite products & services to these clients, has extensive knowledge of the products and applications for client types, and establishes relationships with these clients. The Technology Sales Representative monitors their actuals against their goals, attends training to keep their skill set current, and notifies their supervisor about any problems or issues that need management attention.

Position Responsibilities:

  • Responsible for delivering sales volume plans within assigned territory
  • Communicates effectively with prospects, clients, management and our internal organization to quickly resolve issues, seize opportunities and maintain good working relationships
  • Implement an effective coverage plan that provides contact with all prospects and clients; develop & build long-term relationships and provide flexibility to handle the constantly changing daily activities & priorities
  • Network with all key decision-makers and influencers within client organizations and identify all opportunities where Officite can add value
  • Match Officite’s offering with client needs and effectively orchestrate appropriate resources to capitalize on these opportunities
  • Develop knowledge of assigned clients, specifically:
    • Ability to go beyond explicit needs articulated by client to identify root cause of issues and suggest additional value-added solutions
    • Solid understanding of current use(s) of Officite products and ability to identify potential opportunities for complimentary products or services
    • Understanding of their buying process
  • Close sales within price and terms desirable to Officite
  • Follow up, as needed, to ensure client satisfaction
  • Ensures all client information in database is current, complete, and maintained in SFDC in the proper fields
  • Works trade shows/conferences in their assigned territories when necessary
  • Attends training to keep their skills current and maintains up-to-date understanding of Officite products and services
  • Listens to feedback from coaching sessions and makes necessary changes for improvement
  • Coaches Client Services Reps on cross selling, product uses and applications
  • Attends regular group meetings to understand company objectives and status on meeting targets
  • Communicates with supervisor and properly submits all assignments in a timely fashion
  • Ability to function effectively & positively in a team environment
  • Performance of other duties as required by supervisor

Job Requirements

  • Excellent interpersonal, communication and relationship building skills with the ability to be assertive, diplomatic and tactful with a diverse population group
  • Must have ability to prioritize projects and handle multiple tasks simultaneously. Must use common sense and make quick, informed decisions that will have a financial impact on the company
  • Excellent phone voice/persona
  • Exceptional goal orientation and ability to close sales
  • Excellent time management and organizational skills
  • Positive attitude and flexibility to changes as required by the environment
  • Working knowledge of Microsoft Excel, Word, Outlook and PowerPoint programs
  • Experience working with a CRM – Salesforce.com preferred
  • Two to five years sales experience preferred
  • Bachelor’s degree, preferably in business; or equivalent work related experience