Get Insight Into Your Marketing Performance
Get access to staff interactions with incoming patients. Gain information to inform training & coaching and improve front-office performance.
Call Tracking Helps Your Practice
Improve Patient & Staff Interactions
Monitor Marketing Effectiveness
Identify Your Strengths & Weaknesses
What Is Call Tracking?
Officite’s Call Tracking system allows you to record incoming calls from prospective new patients. From your Doctor Portal, you'll have access to all the conversations your patients have with your staff. Listening in will give you vital insight into your practice’s health and performance.
Record Incoming Calls
Monitor Call Volume
Track Conversion Rates
Improve both marketing and patient satisfaction with insights from Call Tracking. See how many calls are being generated by your marketing efforts and hear staff interactions so you can convert those callers into new patients.
Call Tracking Does More Than Track Calls
Measure Campaign Effectiveness
See how many calls your campaigns are generating and make adjustments as needed.
See numbers over time to compare different campaigns and inform your marketing strategies.
Hear Patient & Staff Interaction
Make sure staff are employing best practices and not inadvertently turning patients away.
Monitor Calls From Multiple Sources
Record inbound calls generated from organic search results from Google, Yahoo, and Bing.
Results Available 24/7
Easy access to your numbers, insights, and even phone recordings via your Doctor Portal.
Expert Insight (Call Tracking Plus)
With our concierge service, you get a monthly call to analyze your calls, including strengths & areas for improvement.