Enterprise Reputation Management
As a group practice, do you find it difficult to manage each physicians' online reputation? Enterprise Reputation Management will work with your existing website or any digital solutions your practice is currently using today.
Solicit Reviews Automatically After Every Patient Visit
Get more patient reviews with less effort. Send automated email and/or text messages to patients (of your choosing) after their visit and ask them to leave a rating and/or review.
Stream 5-Star Reviews Right on Your Website
Automatically display your physicians’ best reviews (of your choosing) directly on your practice’s website, so you save time and build trust with potential patients.
Prioritize The Platforms You Want More Reviews On
Choose which platforms you’d like patients to leave reviews on when scheduling automated review solicitation emails and/or text messages.
See How You Compare to Other Practices in Your Area
Easily compare your reviews against other local competitors across all platforms to understand how you’re doing online. Select as many competitors as you want and use heat maps to find where your competition is located.
Uncover Patient Sentiment
Use the Pulse feature to indicate trending keywords associated with positive patient reviews and trending keywords associated with negative patient reviews.
Listing Management
Ensure patients find accurate information about your practice online - no matter where they search. Our “Listing Accuracy” tool monitors your listings and allows you to add operating and holiday hours, profile photos and more directly from our Reputation Management platform.
Let Customers Know They Are Heard
Respond to customer feedback whether you have 100s or 1000s of comments as quickly as they post. Choose the approach that works for you: Generative AI templates, Suggested Response Templates, or your own custom built response templates.
Translate Your Reviews from Non-English Speakers
Transcend language barriers and engage with your patients at every local level. With language translation capabilities your staff can be confident review responses address patient feedback promptly and correctly.
How Enterprise Reputation Management Works
Utilize Reputation Management software to attract, engage and retain new patients.
